Healthcare System Challenges India: During one of our conversations with Dr. Anuj Yadav (Pediatrician and Consultant Neonatologist), he drew our attention to the rather severe problem of the lack of trust between patients and doctors. This problem evolves from one source – availability of access to information which, however, can be often misleading, especially given that movies and the internet are the primary sources of rather unreliable health information.
People often come to consultations armed with information found on the internet or in films which are often far from real life and the specifics of their conditions. This leads to cases where people get ‘half-baked’ information that makes them to have conflicting expectations with what the doctors or other health care practitioners prescribe to them or tell them.
Trust is one of the important factors that play essential roles in the relationship between a doctor and a patient. Otherwise, patients can fail to adhere to the prescribed treatment regimens. For instance, a patient who got some wrong information regarding medication online is likely to miss or stop taking the prescribed dosage of the said medication risking their health in the process.
What should be done?
The problem is not only related to misconceptions about treatments. These assumptions or misconceptions can foster a negative view of the medical profession, and thus patients become antagonist and distrust healthcare givers or even doubt their skills.
According to Dr. Anuj Yadav, it is necessary to encourage the healthcare setup to intensify communication. Doctors and nurses must discuss with the patient openly, and explain why a particular treatment has to be taken, and what is expected. Moreover, patients must also be made aware of what makes information credible and trustworthy.
Watch exclusive interview with Dr. Anuj Yadav (Pediatrician) here:
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